Editing Mail Issue on Zimbra after upgrade to Zimbra 8.6.0

[[Category:Zimbra]]
[[Category:Richaglobal]]



'''The problem facing during upgradation of Zimbra Release 8.6.0 on richaglobal server:'''


1.** When we have sending Mail from the (richaglobal.com) domain to other domain. (jugendra@tetrain.com)

Error : Message not sent; one or more addresses were not accepted. Rejected addresses: jugendra@tetrain.com

** So, We have to entry global & local ip on (MTA Trusted Networks)

Location -> Home-Configure-Global Setting-MTA

127.0.0.0/8 203.124.106.247/32

Location -> Home-Configure-Server-MTA

127.0.0.0/8 203.124.106.247/32

Save the entry

** But issue is still, so we have check logs of zimbra

# tailf /var/log/zimbra.logs

Error:

 Feb 23 11:11:29 ip-203-124-106-247 postfix/trivial-rewrite[18126]: warning: transport_maps lookup failure
 Feb 23 11:11:29 ip-203-124-106-247 postfix/smtpd[16361]: NOQUEUE: reject: RCPT from mail1.bemta8.messagelabs.com[216.82.243.197]: 451  4.3.0 <mqcadmin@lifung.com>: Temporary lookup failure; from=<mqcadmin@lifung.com> to=<rakesh.sirohi@richaglobal.com> proto=ESMTP helo= <mail1.bemta8.messagelabs.com>
 Feb 23 11:11:29 ip-203-124-106-247 postfix/trivial-rewrite[18126]: '''warning: hash:/opt/zimbra/postfix/conf/transportfile is  unavailable. unsupported dictionary type: hash'''
 Feb 23 11:11:29 ip-203-124-106-247 postfix/trivial-rewrite[18126]: warning: hash:/opt/zimbra/postfix/conf/transportfile lookup error  for "vmalik@richaglobal.com"

** Transportfile missing on this location /opt/zimbra/postfix/conf/

** So we have copy transportfile from old zimbra backup to new zimbra

 # cp /new_zimbra_backup/opt/zimbra/postfix/conf/transportfile to /opt/zimbra/postfix/conf/

** then change the permission & ownership

 # chown zimbra.zimbra /opt/zimbra/postfix/conf/transportfile
 # ls -la
 -rw-r--r-- 1 zimbra zimbra 117 Feb 23 11:58 transportfile
 $ postmap /opt/zimbra/postfix/conf/transportfile
 $ ls -al /opt/zimbra/postfix/conf/
 $ zmprov gs ip-203-124-106-247.ip.secureserver.net zimbraMtaTransportMaps
 $ zmprov ms ip-203-124-106-247.ip.secureserver.net zimbraMtaTransportMaps  "lmdb:/opt/zimbra/postfix/conf/transportfile,proxy:ldap:/opt/zimbra/conf/ldap-transport.cf"
 $ zmprov gs ip-203-124-106-247.ip.secureserver.net zimbraMtaTransportMaps
 $ tailf /var/log/zimbra.log
 $ zmcontrol restart
 $ tailf /var/log/zimbra.log

** check log again tranportfile error solve, but new error occured like

Error:

 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19819]: warning: connect to private/policy: Connection refused
 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19819]: '''warning: problem talking to server private/policy: Connection refused'''
 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19819]: NOQUEUE: reject: RCPT from prodsmtp2.tradecard.com[208.87.221.70]: 451 4.3.5  Server configuration problem; from=<service@gtnexus.com> to=<jagadeesan@richaglobal.com> proto=ESMTP helo=<prodsmtp2.tradecard.com> 
 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19818]: warning: connect to private/policy: Connection refused
 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19818]: warning: problem talking to server private/policy: Connection refused
 Feb 23 12:09:06 ip-203-124-106-247 postfix/smtpd[19818]: NOQUEUE: reject: RCPT from prodsmtp2.tradecard.com[208.87.221.70]: 451 4.3.5  Server configuration problem; from=<service@gtnexus.com> to=<sudeep@richaglobal.com> proto=ESMTP helo=<prodsmtp2.tradecard.com>

** So we have enable policy

 $ zmprov ms ip-203-124-106-247.ip.secureserver.net zimbraMtaEnableSmtpdPolicyd TRUE
 $ tailf /var/log/zimbra.log
 $ zmcontrol restart

Everything is ok, mail has been sent/received internally as well as externally.