Newsnation Distribution List management and issue

Newsnation Distribution List management and issue. Dated 18 Feb 2022 - Tetra Support Staff - Biswajit Banerjee

Video summary: [SPARSE TRANSCRIPT - long silent/screen-share gaps] Troubleshooting session for a NewsNation issue where a user couldn't send mail to a distribution list (a 69-member group). Investigation centered on the distribution list's sender-permission property (restricted to specific senders vs. open to anyone), checked via the Zimbra admin console's contact/group settings. The eventual fix required a service restart, which the recovered narration indicates had to be scheduled for a maintenance window (a Saturday) rather than applied immediately. Transcript quality is too poor to reconstruct the exact root cause/setting that was changed.

Newsnation Distribution List management and issue part 2. Dated 22 Feb 2022 - Tetra Support Staff - Biswajit Banerjee

Video summary: [DUPLICATE CONTENT] Titled "Newsnation Distribution List management and issue part 2," but the transcript is byte-for-byte identical to the "part 1" video (34svaUPohK8) on the same wiki page -- same distribution-list sender-permission troubleshooting content, same timestamps. This looks like either the same recording uploaded twice under different titles, or a linking mistake on the wiki page. Worth flagging for the page owner to check whether this is genuinely a distinct "part 2" recording that simply has mismatched captions, or a duplicate video ID that should be corrected/removed.